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IN CASE OF EMERGENCY TELEPHONE 999 (OR 112) AND THEN THE EMERGENCY CONTACT 07935988153

On discovering a fire:

  • Immediately raise the alarm for a full evacuation by:


Operating a break glass call point at any of the main doorways.

  • Call the Fire & Rescue Service by dialling 999.
    • The person who discovered the fire should meet the Fire Service on arrival and provide as much relevant information as possible.

On hearing the alarm:

  • All persons should immediately leave the building by the nearest exit, bearing in mind the following instructions:
    • Switch off any electrical appliances you are currently using
    • Close all doors behind you as you leave
    • Do not stop to collect personal belongings
    • Do not take risks

On leaving the building:

  • Report to the designated Assembly Point which is located:


In the main car park at the front of the Castle

  • Do not re-enter the building until authorised to do so by the Fire Service.
    • It is the joint responsibility of the guests to attempt to establish, as far as possible, if there is anyone left in the building. However, this should not involve a physical search of the premises.
    • Missing persons should be immediately reported to the Fire Brigade.

On arrival at the Castle, guests are advised to familiarise themselves with the location of the Assembly Point and exit routes.

 
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